Starbucks inspires loyalty among its heavy users — so much so that
they're willing to connect their Starbucks gift cards and phone apps
directly to their credit or debit cards, auto-refilling the balance when
it runs low.
But this has opened up a hole hackers can exploit.
Writing about the scheme journalist Bob Sullivan says:
"The fraud is a
big deal because Starbucks mobile payments are a big deal.
Last year,
Starbucks said it processed $2 billion in mobile payment transactions,
and about 1 in 6 transactions at Starbucks are conducted with the
Starbucks app. Maria Nistri, 48, was a victim this week.
Criminals stole
the Orlando women’s $34.77 in value she had loaded onto her Starbucks
app, then another $25 after it was auto-loaded into her card because her
balance hit 0.
Then, the criminals upped the ante, changing her auto
reload amount to $75, and stealing that amount, too. All within 7
minutes."
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