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“He was despised and rejected by mankind, a man of suffering, and familiar with pain. Like one from whom people hide their faces he was despised, and we held him in low esteem. Surely he took up our pain and bore our suffering, yet we considered him punished by God, stricken by him, and afflicted.” -Isaiah 53:3-4
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Thursday, December 15, 2016
Businesses May No Longer Sue Customers Over Negative Reviews (thenextweb.com)
A few months I wrote about the Consumer Review Fairness Act. In a nutshell, this offers legal protections to consumers who leave negative reviews on sites like Yelp and TripAdvisor.
You can now call out the restaurant who gave you food poisoning, or a bed-bug infested hotel without the risk of being dragged into a civil court.
The long-overdue bill explicitly bans non-disparagement clauses in contracts between businesses and patrons.
Over the years, there's been a rash of people getting sued after speaking their mind online.
Today, President Obama signed off on the Consumer Review Fairness Act.
It's now law. As great as this is for consumers, it's even better for the likes of TripAdvisor and Yelp, whose business model relies on people being able to speak their minds.
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